Setting a higher support standard

Providing superior customer service is a core value at StraTerra. We understand the importance of software quality and product support to your business.

Our dedicated and knowledgeable team provides:

Comprehensive product support
Complete product lifecycle management through support of new installations and upgrades
Unparalleled access via e-mail, phone, or our support portal
Remote issue diagnosis and quick resolution

Our software features an automated support portal ensuring that any issues are easily reported, recognised, tracked and resolved.

Product Support

Support Packages and Service Levels

Report an Issue

Help Improve Our Support

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